1. Introduction
Amara Estate Development (“We”, “Us”, “Our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and secure personal information from visitors, leads, clients, and users of our website and services.
2. Legal Basis & Governing Law
We comply with Indonesia’s Law No. 27 of 2022 on Personal Data Protection (PDP Law) and applicable electronic systems laws (e.g. EIT Law, Government Regulation 71/2019) regarding the processing of personal data.
3. Types of Data We Collect
We may collect the following categories of personal information:
- Identity data: name, gender, date of birth, ID number
- Contact data: email address, phone number, address
- Transaction data: property preferences, inquiries, contract details
- Technical / usage data: IP address, device type, browser, website usage logs
- Marketing & communications data: your preferences, consent settings
4. How We Use Your Data
We use your personal data for the following purposes:
- To provide our services, including processing inquiries, arranging property tours, and completing property sales.
- To communicate with you, including sending confirmations, updates, and customer support responses.
- To offer marketing and promotional materials, such as newsletters and property offers, if you have given us consent.
- To meet legal and regulatory obligations, including tax, reporting, and contractual requirements.
- To maintain security, prevent fraud, and monitor unauthorized activity on our platforms
5. Data Sharing & Disclosure
We may share personal data with:
- Developers, contractors, legal and notary firms involved in the property transaction
- Financial institutions (banks, insurers) as necessary
- Marketing service providers or analytics tools
- Regulatory authorities when required by law
We will not sell or trade your personal data with unauthorized parties.
6. International Transfers
If we transfer personal data outside Indonesia (e.g., to service providers in other countries), we will ensure appropriate safeguards are in place and that the receiving country maintains adequate data protection standards.
7. Cookies & Tracking
Our website may use cookies, logs, or similar technologies to enhance your experience and collect usage data. If those tools collect personal data, we use them in line with data protection laws. You can control or disable cookies via your browser settings.
8. Data Retention
We retain personal data as long as necessary to fulfill the purposes stated above or to comply with legal obligations. After that, we will securely delete or anonymize the data unless further retention is required by law.
9. Your Rights
Under the PDP Law, you have the right to:
- Access your personal data
- Correct or update your data
- Request deletion / erasure
- Withdraw consent (if consent was the basis)
- Object to processing (in certain cases)
- Request data portability
You can exercise these rights by contacting us at the details below. We will respond promptly within statutory time limits.
10. Security Measures
We implement appropriate technical and organizational security measures (encryption, access controls, secure storage) to protect your personal data from unauthorized access, loss, or disclosure.
11. Changes to this Policy
We may update this Privacy Policy over time. When changes occur, we will post the updated version on our website and note the new “Effective Date.”
12. Contact Us
If you have questions, concerns or requests regarding your data, please contact:
Amara Estate Development
Address: JALAN KEBO IWA UTARA GANG GUNUNG BATUR/ 11, ROBOKAN,
Desa/Kelurahan Padangsambian Kaja, Kec. Denpasar Barat, Kota
Denpasar, Provinsi Bali,
Email: info@amaraestate.com
Phone: +62 818-726-272
